Warranty Conditions

New Computer RTB (Return To Base) s

• PC to be brought back into workshop.
• Covers Faulty hardware only.
• Labour to replace hardware and reload of originally supplied software if required.
• Warranty does not include software corruption, virus infection or user error.
• Warranty does not cover damage caused by fusion from power surges, spikes or lightning.
• Warranty does not cover equipment damaged by dust. Fans and circuit boards usually fail when dust build up is not removed.
• Remember to always Backup Your Data . Any data recovery or transfer required due to equipment failure is NOT covered by warranty.

New Computer (Onsite)

• Technician will visit next business day or Emergency 4 hour call out is available
• Covers Faulty hardware only..
• Labour to replace hardware and reload of originally supplied software if required.
• Does not include software corruption, virus infection or user error.
• Warranty does not cover damage caused by fusion from power surges, spikes or lightning.
• Warranty does not cover equipment damaged by dust. Fans and circuit boards usually fail when dust build up is not removed.
• Remember to always Backup Your Data. Any data recovery or transfer required due to equipment failure is NOT covered by warranty.

New Parts Supplied for Repair (Parts Warranty)

• All new parts used in a computer repair or upgrade come with a standard return to Eclipse 12 month warranty from date of purchase.